Privacy Policy - Flat Clearance Kenton
At Flat Clearance Kenton, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.
Information We Collect
We may collect various types of information to provide and improve our services to you.
- Personal Information: Including your name, address, phone number, and email address.
- Service Details: Information regarding the items to be cleared, dates, and specific requirements.
- Payment Information: Billing details required to process payments securely.
How We Use Your Information
Your information is used in the following ways:
- Service Provision: To arrange and execute flat clearance services as per your instructions.
- Communication: To send updates, confirmations, and respond to your inquiries.
- Improvement: To analyze usage and improve our services and customer experience.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your data.
Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and logistics partners. These third parties are obligated to protect your information and use it only for the services they provide to us.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve our offerings. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Children's Privacy
Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Notification of Changes
When we make significant changes to this policy, we will notify you through our website or other communication channels. Continued use of our services after any changes signifies your acceptance of the new terms.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
International Data Transfers
If you are accessing our services from outside the United Kingdom, please be aware that your information may be transferred to and processed in the UK. We ensure that such transfers comply with applicable data protection laws to safeguard your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Security
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you promptly in accordance with applicable laws and regulations.
Automated Decision Making
We do not engage in automated decision-making processes that significantly affect you. All decisions regarding your data are reviewed and processed manually to ensure accuracy and fairness.
Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our services.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategy and implementation to ensure compliance with data protection laws.
Contacting the DPO
While we have excluded specific contact information as per our guidelines, you can reach out to our DPO through the customer service channels available on our website for any privacy-related inquiries.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you provide your explicitly consent to process your data for specific purposes.
- Contractual Necessity: To fulfill our contractual obligations to you.
- Legal Obligations: To comply with legal requirements and regulations.
- Legitimate Interests: To pursue our legitimate business interests, provided they do not override your rights and freedoms.
Third-Party Service Providers
We utilize various third-party service providers to support our operations. These providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
User Responsibility
While we strive to protect your data, users also play a crucial role in maintaining privacy and security. We encourage you to:
- Use strong, unique passwords for your accounts.
- Keep your contact information up to date.
- Be cautious of phishing attempts and unsolicited communications.
Termination of Services
Upon termination of our services, we will securely delete or anonymize your personal information unless retention is required by law or necessary for legitimate business purposes.
Data Deletion Requests
You have the right to request the deletion of your personal data at any time. We will comply with such requests unless retention is necessary for legal reasons.
Compliance with Data Protection Laws
We adhere to all applicable data protection laws and regulations to ensure the privacy and security of your information. Our practices are regularly reviewed and updated to maintain compliance.
International Standards
Our data protection measures align with international standards, ensuring that your information is handled with the utmost care regardless of where you access our services from.
Feedback and Concerns
If you have any feedback or concerns regarding our Privacy Policy or how we handle your data, we encourage you to reach out to us. Your input helps us improve our practices and better serve your privacy needs.